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OrchestraCMS for Media and Communications

Media & Communications Use Cases

Create a hub of engagement and empower employees with our digital experience platform.

Connect your customers and partners to the content most relevant to them, regardless of what device or channel they choose to consume it on. Provide an environment for collaboration and social engagement increasing cooperation on sales efforts across your organization.

 

Subscriber Portal

Create a hub of engagement and collaboration where subscribers have complete visibility across all their subscriptions from one single, unified platform.

 

Advertiser & Agency Portal

Provide advertisers and agencies automated and self-serve tools online, which offer easy access to information, campaign results, and materially accelerates the speed of media planning and buying through new efficiencies in the sales process.

Media Sales Portal

Support a digital workforce by removing the silos that slows down the sales cycle. Increase revenue opportunities through new efficiencies with the automation of sales processes, less time doing admin work and more time interacting with clients.

 

Consumer CSP Portal

Provide customers with transparency in processes & products allowing for a single unified platform to manage all services including billing, customer care, sales, and the ability to set up subscriptions and alerts (versus relying on call centers).

 

Loyalty & Rewards Portals

Attract and retain customers by giving them access to exclusive opportunities most relevant to them including: unique digital content, first access to launches, front of the line tickets, discounted pricing for events, opportunities to engage with talent, and more.

Other

Our rich set of APIs enable development of custom solutions, third-party integrations and other digital transformation initiatives on the world's leading customer success platform, Salesforce.

With OrchestraCMS and Salesforce, leverage powerful business data to target and personalize the right content, to the right person, at the right time — on any channel or device.

What Makes our Platform Different?

 

Dynamic, Personalized Experiences

Intuitive personalization engine to deliver a single source of truth in communication - delivering the right information to the right people, at the right time — on any device or channel.

 

100% Native on Salesforce

Leverages Salesforce infrastructure, security model, data, apps, workflow and other processes with no incremental costs. Anything on the Salesforce platform is auto-discovered and available to be surfaced as content.

Omni-channel

OrchestraCMS’ rich set of APIs enable development of custom solutions, third-party integrations and deliver digital transformation initiatives on the Salesforce platform.

Compliance & Governance

OrchestraCMS’ publishing workflows and approvals, versioning and governance capabilities ensure your content is compliant and meets global regulatory requirements.

 

Enterprise Class

OrchestraCMS creates a powerful end to end business platform that seamlessly integrates an omni-channel digital strategy with mission critical apps and data

Powered by Business Users

OrchestraCMS empowers business users to create, publish and manage dynamic content independent of IT with a content centric approach.