Stantive Technologies Group
Content Management for Customer Communities with OrchestraCMS

Content Management for Customer Communities

Rethink Customer Experiences

It doesn’t matter if you’re selling smartphones or dental supplies, your customers want a personalized experience when they search, find, compare and purchase your products and services. They want to engage with other community members and  have direct access to your support and expertise.

Market leading organizations provide great service. They engage their customers with personalized, meaningful interactions in real-time. They leverage customer satisfaction as a key driver of their bottom line success.
 


Structured Content

Create and manage content easily. Publish content across multiple digital channels and platforms automatically.

Personalization

Engage your customers with content that is contextual to their preferred products, services and interests in real time.

Productivity

Connect customers with people and products to support self-service and accelerate advocacy.

Workflows & Approvals

Publishing workflows and approvals ensure your content is compliant and meets any governance or legal requirements for your organization and industry.

Platforms

Create, manage and publish content across devices, displays and digital channels so your customer can interact with you everywhere.

Publishing

Empower content contributors across your organization — set permissions for authors to create every type or specific types of content depending on their roles and responsibilities.

Partners need easy access to the content that engages, educates and empowers them to be effective, efficient and drive revenue

 

OrchestraCMS is Lightning Ready! 

OrchestraCMS is the only Lightning Ready content management system on the Salesforce AppCloud. Distributed authoring, publishing approvals and infinitely scalable personalization bring your Community to life - all powered by Salesforce’s Community Cloud and OrchestraCMS.


With OrchestraCMS, you connect customers, partners and employees to the right content at the right time, on any device and on any digital channel. Contributors from across your organization can easily create and deliver engaging content to community members based on their role, responsibility, program, tier, interests, language, location or any other attribute.
 

See More on the AppExchange
Want to Get Started?

Request your free demo and a member of the Stantive team will be in touch with you!
 

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