Customer and Partner Portals

Using OrchestraCMS, Stantive is able to dramatically enhance Salesforce’s portal capabilities and deliver a fully-branded web environment including styling, integration of Salesforce Service Cloud, provision of training and best practices content, fully integrated with your core products/services, and creates a complete solutions for your customers or partners.

You portal created with Salesforce Customer Portal and maintain with OrchestraCM from Stantive will offer you the following benefits:

• Easy to Use.
• Create Content Fast.
• 100% Native. Fully Integrated with Salesforce.com.
• Update and manage easily content.
• Engage Customers and Partners.
• Rapid Implementation and ongoing Support.
• Easy content migration
• Protal integrated
• Highly visual drag and drop interface,
• Build, manage, and update portal pages in minutes.
• Re-use content across your portals with its styling always managed by the page template.
• New portal live in weeks, not months

The Salesforce Customer Portal enables you to fully exploit the capabilities of the Web as the ideal channel to deliver superior self-service while at the same time lowering the cost of serving your customers. Because the Customer Portal is hosted by salesforce.com just like the Salesforce application itself, you get the same service delivery benefits and none of the maintenance and infrastructure headaches that come with hosting a portal yourself.

Provide easy self-service, 24x7
With Salesforce CRM’s customer portal, your customers can log cases and get updates 24x7. All via the intuitive user experience for which Salesforce CRM is famous. The result -- higher customer satisfaction at a lower cost.

Deliver a tailored Web experience
With Salesforce CRM, everything is customizable. You can create a branded portal that fits your company to a tee. Deploy different portals for different customer groups. Even build out custom functionality that goes well beyond case management.

Crowd-source your knowledge
Let customers post ideas, vote on the ideas of their peers, and add their own comments. Everyone wins: Customers can solve their own issues, and you get better customer insight.

Deliver rich content in an engaging experience
Deliver rich-content presentations and documentation plus tools that make it easy for customers to find what’s relevant and popular.


STANTIVE can help you to estimate your needs and recommend the best solution for you. Don’t hesitate to contact us.