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We’re proud of our products and we want to tell you all about them. In fact, we’re so proud of our products that we want to tell you about them in a way that you can actually understand.
That’s why we’re taking a bit of a different approach to our Products page. Instead of bombarding you with specifications, consonant clusters and techno-babble, we’ve decided to tell you about our products in plain English.
Of course we understand that some of you aren’t used to reading about technology products that way. If you prefer to get your product information the old-fashioned way, we’ve got you covered too. Just click on the Tech Translator at the end of each description for a full technical translation.
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Security
 We’ve all heard horror stories about hackers breaking into computer systems and stealing important information. What you might not have heard is that these attacks are actually pretty rare. That’s not to say that computer fraud doesn’t happen. It just happens differently than you might think.
According to Ottawa-based security expert Brian O’Higgins, as much as 85% of all computer fraud is an inside job.
Think about that for a second. Think about all the organizations that spend a fortune protecting their systems from outside attacks without realizing that their employees are posing potential danger. They may not be stealing data (although it’s certainly happened), but they could be bringing in games from home and introducing viruses that could take down your entire network.
We believe in protecting your organization from all threats, no matter where they come from. We design, install and manage security systems that protect your important information from every threat.
Databases
You probably don’t need us to tell you how important databases are to your operation. If you keep any kind of customer or user records, you already have at least one database.
You probably know that a good database will build up your record files and help you generate reports. What you might not know is that the bigger your database gets, the more you have to worry about the strength and security of the infrastructure that’s running it.
Most organizations understand the importance of investing in good database software. But many of them don’t bother to invest in the hardware they need to run it properly. We think that’s kind of like building a house without a foundation – and about as wise, too.
We design, build and install the hardware that helps your database run. We also work with the software to make sure your database is doing everything you want it to do. We build the foundation and then we make sure your house is sitting firmly on top of it.
Customer Relationship Management (CRM)
Think about your organization from the customer’s perspective. How many people does she deal with over the course of your relationship? There’s the sales rep, the customer service rep, the finance officer, and probably a few others. You know that they’re all different people, but does your customer know it? Or does she just see them as part of the same machine?
Now think about what happens when your employees don’t communicate with each other. How does the machine look now? Sloppy? Disjointed? Incompetent, maybe?
Customer Relationship Management systems help your employees share information so they can serve your customers properly. Just enter the customer’s name and you can find out what she’s been doing with every department in your organization. No more pleading ignorance. No more bouncing the client from one department to the next. Just smooth, seamless service, every time.
There was a time when CRM systems meant elaborate hardware that cost a lot of money and required a lot of management. Our web-based CRM system has no server or other systems to manage. We can design, install and manage it, regardless of where you are. And because you only pay for the service you use, anyone can afford it, no matter how big or small you are.
Mobility with Security
You’ve heard about people losing important information, but have you ever wondered how they lose it?
In the digital age, the easiest way to lose information is by losing the machine that the information is stored on. When you lose your laptop, your cell phone or your Blackberry, you also lose everything you’ve saved on it. And while replacing a machine is never fun, replacing all that information can sometimes be impossible.
Because we only use Sun equipment, we store all of your important information on a Sun computer, which you can access with your Sun Smartcard. Slip your Smartcard into any compatible computer in the world and you’ll have instant access to your desktop. Your card has lots of built-in security, so if someone else finds it, they won’t be able to access your information. And best of all, since the information is stored on the Sun computer, you can never lose it, even if you lose your card.
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Security
 Our security systems offer you full insulation from internal or external threats. Our authentication mechanism tightens security and bolsters compliance by requiring two-factor identification, and we build an extra layer inside the firewall to safeguard against unauthorized access. We also offer real-time detection of anomalous SQL activity to assist with intruder identification.
Databases
Sun’s Java DB and PostgreSQL are mature, full-featured, low TCO complements to the Java platform and Java System Software and to the Solaris operating system.
Java DB provides write once- run anywhere portability. It is fully transactional and provides a standard interface as well as a JDBC 4.0 compliant driver.
PostgreSQL’s reliability, scalability and transactional integrity make it the right choice for Solaris users who want performance-optimized, fully-enhanced technology with support for native DTrace Probes, Predictive Self-Healing and Solaris Containers.
Customer Relationship Management (CRM)
Our innovative CRM technology solutions combine award-winning functionality, proven integration, point-and-click customization and global capabilities. Our functionality comes from open technologies already on your browser, such as http/xml. And because we keep all of our data in a single repository, we give you the power to engage in proactive planning and deploy real-time updates and custom solutions.
Mobility with Security
The Java platform is mature and dominant in mobile phones and Java Cards, as evidenced by next generation products from Sun. J2ME and Java Card go beyond wireless to true mobility such as telematics. Sun is a trusted partner in the development of Java for mobile data services and programs, proving itself to be a trusted supplier by delivering on Java products and services to industry leading customers.
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IT Hosting
What does your server look like? Is it a box that sits under your receptionist’s desk?
If it is, you’re not alone. Many small businesses are completely dependent on that box under the desk. But what if the box breaks down? If you’re like most small businesses, you’ve probably dealt with crashing servers before. And you’ve probably seen your entire operation shut down for a few hours as you struggled to get back online.
Our IT Hosting service can help you break your dependence on the box. Here’s how it works: We give you all the parts you need and we connect them to a server in our building. We keep our eye on it for you to make sure it’s always working. If a problem comes up, we take care of it immediately and you never have to worry.
Best of all, our IT Hosting service saves you money. Instead of spending thousands of dollars every year or two to keep up with the latest upgrades, you pay us a small monthly fee and we take care of the upgrades for you.
And because we charge a per-user fee, you only pay for what you use. If one of your employees leaves, we’ll disconnect her service and you don’t have to pay for it anymore.
Multi-Tenant Systems
How much of your computer do you actually use?
Believe it or not, most businesses only use about 13% of their server capacity and the rest goes to waste. That doesn’t sound very efficient, does it?
Think of your sever as a house. When you buy a house, you have to pay the mortgage, but you also have to take care of electricity, heat and water, not to mention maintenance and depreciation. But what if you don’t use all of the space in your house? You still have to pay all those costs, right?
When people realize that they’re paying for more living space than they need, they sell the house and move into an apartment, where they only pay for the space they use and share the rest of the expenses with the building’s other tenants.
We like to think of our Multi-Tenant Environments as apartment buildings for your computer systems. We take one of our Sun servers and put several businesses on it. You only pay for the space you use and you split the other costs -- like security, hardware and management -- with the other tenants. And they’re secure, just like apartment buildings.
We also create multi-tenant networks and storage systems and even multi-tenant portals. Give us a call to find out how our Multi-Tenant Systems can save you money.
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IT Hosting
We optimize, manage and monitor your systems from a centralized on-premises data centre. We proactively test, install and manage all components to ensure optimal availability, redundancy and virtualization. And we double-back-end monitor your systems 24-7-365 to ensure maximum uptime.
Multi-Tenant Systems
Our multi-tenant architecture will simplify your operation by transferring the management and monitoring tasks to our centralized data centre. We’ll virtually partition your data and configurations to ensure maximum privacy and security in our money-saving multi-tenant environment.
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Specialized Assessments
Are your systems performing the way you want them to?
With all the money you spend on IT systems, it’s natural to assume that they’re living up to your expectations, but we’ve found that big organizations often aren’t getting everything they need from their systems. Our Specialized IT Assessments will help you figure out which systems are working and which ones aren’t.
Are your networks as secure as they can be? Find out with a Security Assessment. We’ll send one of our engineers to inspect your system from top to bottom. If there’s a breach, we’ll find it and shut it down.
Do you have as much storage space as you need? Our Storage Assessment will help you find out. We’ll evaluate your system to make sure it’s big enough to handle your next expansion.
Give us a call to find out more about our Specialized IT Assessments. Did we mention that because we’re Sun to you, we can bring thousands of consultants to work on your problems/opportunities?
Storage
If your operation is growing, you’re going to need more storage space. After all, if you start generating and collecting more information, you’re going to need a place to put it, right?
We’ve designed, built and managed some of the region’s biggest storage facilities, so we know what a good storage facility needs.
A good storage facility needs to be secure. It needs to be safe and impenetrable so that none of the information you store in it gets lost.
A good storage facility also needs to be incorruptible. The more information you store and the more access people have to that information, the more important it is to make sure that all of your information retains its integrity at every turn.
Finally, a good storage facility needs to be easy to use. You may need to store enough information to fill up thousands of computers spread out over hundreds of miles, but your employees still need to be able to access that information with a couple of keystrokes.
Our storage facilities may be big and complex, but they’re always secure, incorruptible and as easy to use as your PC.
Networking
Do you know how much time the average worker spends managing his PC? According to a recent Gartner study, it’s 15 to 30% of his time. That’s anywhere from an hour to two-and-a-half hours every day. Can you imagine how much more productive your workers would be if they spent that time working on their jobs instead of their computers?
Our Sunray desktops give you back all that time and productivity by taking the computer management job off of your employees’ plates.
We handle the network. We handle the headaches. All your employees have to worry about is doing the jobs you hired them to do.
Integration
The more systems you have, the more important it is that they be able to work together. If they’re not working together, they’re probably not doing what you need them to do.
No matter how complex your system is, we can integrate the parts to make them speak to each other and work together, helping you simplify your workflow and giving you more time to do what you really want to do.
Identity Management
How secure is your organization? Can anyone just walk through your door and wander around your building? Is your confidential information available to anyone who goes looking for it?
If you’re ready to take the next step in security, you’re ready for one of our Identity Management systems.
We’ll give every employee in your organization an identity card. We’ll program each card individually to ensure that everyone has access to the facilities and information they need – and nothing else.
Your employees are free to go where they need to go and get the information they need to help them do their jobs -- and you get the peace of mind that comes from knowing that no one is going anywhere they’re not supposed to go or seeing anything they’re not supposed to see.
Portals
What if you could use the internet to speak to each of your customers personally, delivering only the information they want in the way they want to receive it?
Some of the biggest and most successful web-based businesses do this every day using personal portals. A portal is a piece of software that collects information about your customer and uses it to build custom web pages for them on the fly.
Imagine being able to communicate with your customers the way Amazon or E-Bay does.
We design, build and manage internet portals that will help you know and serve your clients on a whole new level.
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Specialized Assessments
Our systems engineers will scour your organization for non-compliance, duplication of services and rogue devices that threaten the integrity of your operation. We’ll track your assets across multiple platforms and geographies, helping you achieve total network visibility and we’ll scrutinize your components to optimize functionality, ensuring maximal compatibility and helping you facilitate prudent decision making for the near, medium and long terms.
Storage
Reduce Total Cost of Ownership (TCO), maximize utilization and increase the quality of storage service levels with our systems that redefine scalability and provide groundbreaking I/O and metadata throughput.
Our storage device software allows you to deploy and manage heterogeneous storage systems, providing you with dynamic provisioning, partitioning and virtualization capabilities that simplify storage management, increase utilization and improve application service levels.
Networking
Many of our network components work together to aggregate both bandwidth and resilience. Using both the IPS and the OSI models, our networks perform across a range of functionalities to create solutions that are fast, reliable and efficient.
Integration
Sun offerings may be used by large enterprises that require a services-based foundation to rapidly maximize their ROI on the IT side. They will automate and orchestrate complex business processes and workflows that span web services, systems, people and companies using industry standard BPMN modeling notation and BPEL process execution.
Identity Management
Sun’s portfolio of identity management solutions offers comprehensive user provisioning and identity auditing for efficiently and securely managing identity profiles and permissions throughout the enterprise and across extranets. Our components provide secure, highly available, scalable and easy-to-manage directory infrastructures that effectively manage identities in growing and dynamic environments.
Portals
Sun’s portal servers allow you to deploy powerful aggregation and presentation capabilities. Our business mash-up framework allows you to aggregate your content as a role-based application. We combine security, identity management and mobile access capabilities with our extensive community, collaboration, content and knowledge management capabilities to securely deploy everything users may require to any device.
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Products
